J Maze Design takes pride in providing top-notch customer service. That's why we offer a variety of mediums to put you in contact with the tech support you need. We offer a large tutorial section here on our website, an online support form, and, of course, you can always call or e-mail us directly. We strive to provide our customers with the best and will work hard to answer your questions as soon as possible.

404 Error Pages

Error pages allow you to control what visitors see when they encounter these types of errors:

  • 401  Unauthorized (the visitor does not have permission to view the file/directory)
  • 403  Forbidden (access to the file/directory is not possible)
  • 404  The file or directory is not found
  • 500  An error occurred on the server

From the main control panel menu, click the "Error Pages" icon.  You will see a screen that looks like this:

404-error_page

By default, there are no error pages.  That is, 401.shtml, 403.shtml etc., do not exist.  The "View" link next to each file name allows you to see what a visitor sees when they encounter that type of error.

Changing the Error Pages

There are two ways to change the error pages.  

Method 1: From the Error Page menu, click the file name of the error page you want to edit.  A text box will appear, and you can paste your HTML code into that text box.

Method 2: Create the files yourself in any HTML editor and upload them to your public_html directory.  The files must have the .shtml extension.

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