J Maze Design takes pride in providing top-notch customer service. That's why we offer a variety of mediums to put you in contact with the tech support you need. We offer a large tutorial section here on our website, an online support form, and, of course, you can always call or e-mail us directly. We strive to provide our customers with the best and will work hard to answer your questions as soon as possible.

Important Message for Beginners

The ability to change the DNS configuration of a web site is an important feature for many people. However, incorrect DNS modifications can take an entire web site down for an extended period of time. This is because DNS changes aren't instant (see the Tutorial below). If you make a mistake, it is possible that nobody will be able to connect to your site (including yourself). If you fix the mistake, it may take up to 72 hours for the repair to take effect.

There are several things you can do to prevent mistakes:

  1. Read this document thoroughly.
  2. Make sure you understand what A, CNAME, NS, and MX records do.
  3. Contact your web host for additional help and guidance.
  4. Don't make a major change without assistance.

With a little bit of practice, you will find that making DNS changes is very simple.

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With user-friendliness of the utmost importance the new City of Laconia web site provides clear navigation, an extensive calendar system, RSS feeds, photo galleries, explanations of all city departments, and more. The site also incorporates a site search built by Google so that patrons can quickly and easily navigate through content. In addition, J Maze Design created a multi-level content management system that will allow staff to update and control all aspects of the site.