J Maze Design takes pride in providing top-notch customer service. That's why we offer a variety of mediums to put you in contact with the tech support you need. We offer a large tutorial section here on our website, an online support form, and, of course, you can always call or e-mail us directly. We strive to provide our customers with the best and will work hard to answer your questions as soon as possible.

Creating E-Mail Accounts

To create an e-mail account, sign into the control panel and then click on the "E-Mail Menu" link, followed by the "POP3 E-Mail Accounts" link. You will notice one e-mail account already exists: username@yourdomain.com (where "username" is the control panel sign in name). This account is permanent and cannot be deleted.

To create a new POP3 mail account, click on "Create POP3 Mail Account." You will see the following box:

Enter a username and password. Then click "Create." The control panel will then return a page that looks like:

Note: You cannot create a POP3 account if the username is taken by an autoresponder, forwarder, or mailing list.

SMTP Authentication

When setting up POP3 account(s) in your e-mail software, you will need to enable SMTP authentication if you choose to use your hosting account for sending mail (instead of using your ISP's mail server).

The SMTP authorization login name / password is the same as your POP3 account login name / password.

How to do this varies by e-mail client. In MS Outlook: Tools, Accounts, select the account and click Properties. Then, under the Servers tab, check "My server requires authentication."

Please consult with your e-mail software's manual for further instruction.

Changing E-Mail Account Passwords

To change the password of an e-mail account first access the "POP3 E-Mail Accounts" menu. Next, click the "change" link next to e-mail address).

Once the "Modify POP3 Mail Account" box appears, enter the new password and click "Update."

Deleting E-Mail Accounts

To delete an e-mail account first access the "POP3 E-Mail Accounts" menu. Next, check the box beside the account(s) you wish to delete and press "Delete Selected.

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King Pine Ski Area's web site utilizes our sick web site management software, Ski PRISM. THe site is easier to navigate with a variety of options to interact and connect with King Pine. Additionally, an enhanced snow report gives skiers and riders a clear picture of the conditions on the mountain before they arrive. With the implementation of Ski PRISM, King Pine has complete control over its website via a backend content management system that accessible 24/7/365 from any computer with an internet connection. This gives staff the ability to update everything from page content, to news and events, to ecommerce listings. Their snowreport feeds directly to SnowCountry and Resorts Interactive alleviating the need for a staff member to spend valuable time logging into to multiple sites to keep conditions current. Additionally, King Pine's e-commerce system has received a boost with the ability to add step pricing, quantity discounts, and black out dates to everything from season passes to lift tickets to gift certificates.