J Maze Design takes pride in providing top-notch customer service. That's why we offer a variety of mediums to put you in contact with the tech support you need. We offer a large tutorial section here on our website, an online support form, and, of course, you can always call or e-mail us directly. We strive to provide our customers with the best and will work hard to answer your questions as soon as possible.

Accessing System Logs

At the top of the Statistics menu are three text links: "Backed up Apache Logs," "Apache Usage Log," and "Apache Error Log."

Backed up Apache Logs

Clicking the "Backed up Apache Logs" link will bring you to a File Manager screen containing a list of .tar.gz files named by domain/subdomain and month. For example:

Here we see four backups for the month of April: the subdomains (admin, newsub, and reseller), and the backup for the main domain (Apr-2003.tar.gz). Backed up Apache logs contain both usage and error data.

Click on the file name of the backup to download it.

Note: Log files are owned by the server administrator and cannot be deleted. Log files do not count towards your disk space quota.

Apache Usage and Error Logs

Apache usage and error logs can be viewed directly by clicking on the "Apache Usage Log" or "Apache Error Log" link.

The raw logs appear in a large text box that looks like this:

The above image is an example of an error log. Viewing raw logs are a great way to troubleshoot specific problems, such as installing and executing scripts. Both logs (usage and error) are backed up monthly and archived in /home/domain.com/logs. Please see the previous section ("Backed up Apache Logs") for more information.

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NNEREN
http://www.nneren.com

Northern New England Real Estate Network (NNEREN) partnered with J Maze Design to complete a major overhaul of its website. J Maze Design has provided web services for NNEREN for over five years and was excited for the opportunity to help them take their site to the next level! The site now allows for one-click searches and map-based searches directly from the homepage. To keep up with growing demand and current trends, the site has been designed for mobile compatibility across an array of the most popular mobile devices. On the public side of the new site, visitors searching for houses and/or property have a multitude of search options to choose from - from quick searches, to map-based searches, to advanced and highly detailed searches. This allows users to quickly customize their preferences and easily find listings of interest to them. Additionally, users can filter search results in a variety of ways. The new member side of NNEREN.com also features several improvements.